Zoho is moving its Trident unified communications suite out of a private beta program and into public availability, marking the public launch of the company’s first native applications for that category of software.
Trident, according to the company, is designed to be a central communications and organizational hub for an organization’s workers to access email, instant messaging, phone and video calls, and perform task management and scheduling.
The level of integration is high, providing search capabilities across the entire suite — with the idea being to release workers from the responsibility of searching through mail, messaging and other apps individually — and a voice service that works across its Cliq collaboration app, Zoho Meeting conferencing, and even direct phone calls and SMS messages.
