On the other end of the line is a young woman named Emily Lighton (Riley Keough), who calls 9-1-1 pretending that she is talking to her young daughter. What’s really going on, though, is that Emily has been taken into a van against her will by her ex-con boyfriend, Henry (Peter Sarsgaard), and they are driving to an unknown location. Joe struggles to keep her on the line, and he can’t leave his post, but he becomes fully devoted to her case because he has a young daughter of his own – one he has become distanced from because of the legal issues he has been going through.
