This company is converting its email system to Microsoft Outlook, and at least one user isn’t happy with the result, reports an IT pilot fish on the scene.
User: “Why does my Deleted Items folder not save anything? Everything from yesterday that I need is gone! I need this setting changed.”
Fish: Yes, when you quit the program, the Deleted Items folder is emptied in order to conserve space. You shouldn’t use it as a storage bin — you need to file the items you want to keep.
User: “This will be a problem for everyone, I’m sure. We should be able to keep the trash in it for at least 60 or 90 days, because I use this folder daily. Can’t you redirect this so when I delete something it goes to another folder and isn’t deleted?”
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