Evacuating to the street, she said she could hear voices coming from mountains of rubble. Survivors, so rushed to flee that they had not paused to put on shoes, were hugging and crying.
Hours later, many were unable – or too fearful of aftershocks – to return to their homes.
Hundreds of people around the city slept in squares or on the streets, tents packing sections of pavement and parked cars turning into makeshift beds.
One Los Palos Grandes woman, who was not even pretending to sleep, told BBC Mundo she was in shock.
“How do you go back to living like this? This is like something out of a movie,” she said in the early hours of Thursday.
A handful of people in the suburb – one of the most affected areas of Caracas – managed to escape with their pets.
Others across the country, like teacher Alan Chung, face an anxious wait to see whether theirs have survived.
“I have two cats. Unfortunately I’ve not been able to get back to my apartment to see if they are okay… fingers crossed,” he told BBC Radio 4’s Today programme.
