As digital technologies have transformed the way people create, move, and store their data over the decades, managing the multitude of physical documents and digital data produced by a company has remained an ongoing challenge for businesses. Technologies such as cloud-based apps and services, along with regulatory requirements around the storage and protection of customer data, have required companies to explore technology solutions for document and data management.
In earlier days, this meant investing in a document management system (DMS), which helped companies digitally store and manage paper-based and online documents. The rise of web-based technologies created content management systems (CMSes), which managed digitally created content, but also included formats such as audio, video, images, and HTML-based files.
